FAQ
Frequently Asked Questions
1. What kind of shirts do you use?
Q: What shirt brands do you offer?
A: We print on premium blanks — Bella+Canvas 3001
Made from a soft, 100% Airlume combed and ring-spun cotton, it has a retail-fit cut, side seams, and a tear-away label for extra comfort. Pre-shrunk fabric. Lighter colors are slightly sheer. Great for everyday wear with a slightly fitted, modern silhouette.
2. What size should I order?
Q: Do you have a size chart?
A: Yes! Please measure yourself or a well-fitting shirt and compare to the chart below before ordering.
| Size | Chest Width (in) | Length (in) |
|---|---|---|
| S | 18 | 28 |
| M | 20 | 29 |
| L | 22 | 30 |
| XL | 24 | 31 |
| 2XL | 26 | 32 |
Q: How do I measure myself?
A: Lay a similar-fitting shirt flat and measure chest width pit-to-pit and length from shoulder to hem. Compare those numbers to the chart above.
3. Shipping & Processing
Q: How long does it take to get my order?
A: All of our shirts are made to order — nothing is pre-printed or held in stock. Each shirt is printed specifically for you once you place your order, which means slightly longer processing times than off-the-shelf items, but a better, fresher print for you.
Q: What's the processing time?
A: Orders are fulfilled through our printing partner. Processing typically takes 2–7 business days before your order ships, depending on order volume and product availability. Once shipped, delivery time depends on your location and shipping method selected at checkout.
Q: Will I get tracking info?
A: Yes — you'll receive a shipping confirmation email with tracking details as soon as your order leaves the print facility.
4. Returns & Exchanges
Q: Can I return or exchange my shirt?
A: Because every item is made to order specifically for you, we do not accept returns or exchanges for reasons such as sizing, change of mind, or personal preference.
Q: What if my shirt arrives damaged or defective?
A: If your item arrives with a print defect, damage, or is not what you ordered, we'll gladly make it right with a replacement or refund. Please reach out within 14 days of delivery with your order number and a photo of the issue.
Q: How do I report a problem with my order?
A: Please visit our Contact page to reach our support team, and include your order number and photos of the defect so we can resolve it as quickly as possible.